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Job Title:  Site Supervisor
Department: Stadium & Entertainment Venues
Reports To: Site Managers
Location: Detroit, Michigan

Summary:  Supervises and coordinates activities of workers engaged in cleaning and maintaining commercial and public premises, inclusive, but not limited to theatres, multi-purpose entertainment indoor and outdoor venues by performing the following duties.  Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Essential Duties and Responsibilities:  Includes the following, other duties may be assigned.

• Inspect work performed to ensure that it meets specifications and established standards.
• Plan and prepare employee work schedules.
• Investigate complaints about service and equipment and take corrective action.
• Inspect and evaluate the physical condition of facilities in order to determine the type of work required.
• Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner.
• Instruct staff in work policies and procedures and the use and maintenance of equipment.
• Perform or assist with cleaning duties as necessary.

Competencies:  To perform the job successfully, an individual should demonstrate the following competencies:

• Customer Service
• Oral and Written
• Teamwork
• Leadership
• Diversity and Ethics
• Professionalism
• Safety and Security
• Adaptability
• Dependability/Punctuality

Education and/or Experience:  Associate's degree or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.

 

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